Big growth goals need the right foundation— not just more effort

You’re working hard, but sales are inconsistent. Customers aren’t sticking around. Your team is stretched thin, juggling short-term fixes instead of long-term momentum.

I’m Melissa French, founder of Perspective Consulting Group. I’ve spent the last three decades inside high-growth companies—leading sales, client retention initiatives, and leadership teams through rapid expansion, acquisitions, and major market shifts. I’ve seen firsthand what separates companies that scale from those that stall. And in every business, I saw the same challenges:

  • Sales teams working hard—but without a clear, repeatable process.
  • Customer success teams stuck in reaction mode instead of proactively driving retention.
  • Leadership teams spread too thin—managing today instead of building for tomorrow.
  • Brand image deteriorating despite the company’s best intentions.

Big corporations can afford big expert help. But small and mid-sized businesses—despite having strong teams and great products—are often left to figure it out alone.

I started Perspective Consulting Group to change that. We’re here to help growing businesses fix what’s broken, build what’s missing, and create the structure they need to sell smarter, retain customers longer, and scale without the chaos.

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A businessman in a suit holds a glowing graphic of an upward-trending bar chart against a dark, blurred background.

I’ve been in your shoes

I know what it’s like to fight for every deal, to lose great customers, and to struggle with teams that aren’t fully aligned. And I also know that when the right systems are in place:
  • Sales teams close more deals with confidence.
  • Customers stay longer, spend more, and refer others.
  • Leadership shifts from firefighting to real, strategic growth.
This isn’t about working harder. It’s about working smarter. My team and I take a hands-on approach—working alongside your team to refine processes, strengthen retention, and create the structure your business needs to scale.

Helping growth-focused businesses scale smarter

We partner with businesses that rely on strong client relationships, repeat revenue, and consultative sales. If sales growth and client retention are a priority, we can help.

We typically partner with:
  • Tech & SaaS to turn inbound leads into long-term accounts.
  • Professional services to improve consultative sales and brand image.
  • Manufacturing & distribution to strengthen account management and sales strategy.
  • Financial services to enhance client retention and cross-sell effectiveness.
What our clients have in common: They’ve outgrown their old sales and retention strategies and need scalable, sustainable processes to grow.

What makes us different?

Let’s build a growth strategy that works for you

If your business is facing challenges in sales, client retention, or leadership alignment, we’re here to help. As experienced business growth consultants, we’ll work alongside you to create sustainable systems that drive long-term success.
Book Your Free Strategy Call